Shipping policy

Shipping Policy

Last Updated: July 2, 2026

Thank you for shopping with exitemart.shop, operated by A B BEVERAGES. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

Orders are processed after successful payment confirmation.
Orders are typically processed within 1–2 business days.
Orders are not processed on Sundays or public holidays.
During peak seasons, sales events, or unforeseen circumstances, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Within Gujarat: 2–5 business days
Rest of India: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier service availability, weather conditions, or other unforeseen delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS (where applicable) containing your tracking information, if provided by the courier partner.

Delivery

Please ensure that the shipping address and contact information provided at checkout are complete and accurate.

If a delivery attempt fails due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Delayed Shipments

While we strive to deliver all orders within the estimated time, delays may occur due to:

Weather conditions
Public holidays
Natural disasters
Transportation disruptions
Courier operational delays
Incorrect delivery information provided by the customer

We appreciate your patience in such situations.

Undeliverable Orders

Orders returned to us as undeliverable due to an incorrect address, repeated failed delivery attempts, or refusal to accept delivery may be canceled. Refunds, if applicable, will be processed in accordance with our Refund Policy after deducting any applicable shipping or handling charges.

Damaged or Missing Packages

If your order arrives damaged or appears to be missing items, please contact us within 48 hours of delivery with your order number and clear photographs (if applicable). We will review your request and work toward an appropriate resolution.